Shipping policy

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation (excluding weekends and public holidays). You will receive a shipping confirmation email once your order has been dispatched.

Business days are defined as Monday through Friday, excluding major US federal holidays.

2. Shipping Destinations

We currently ship exclusively to the continental United States (the 48 contiguous states). We do not ship to Alaska, Hawaii, US territories (e.g., Puerto Rico, Guam), PO Boxes, APO/FPO addresses at this time.

3. Delivery Time

Once shipped, delivery typically takes 3–5 business days within the continental US.

Total estimated delivery time: 4–7 business days from order placement (1–2 business days processing + 3–5 business days transit).

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather conditions, or other unforeseen events beyond our control.

4. Shipping Carriers

We partner with multiple third-party carriers to ensure timely delivery. The specific carrier for your order will be determined at the time of shipment based on your delivery address and package size. Carriers may include USPS, UPS, FedEx, or other reputable logistics providers.

We will provide tracking information via email once your order has been shipped. Please note that tracking details may take up to 24 hours to become active after the shipping notification is sent.

5. Shipping Costs

Free shipping is offered on all orders shipped to addresses within the continental United States. There are no minimum purchase requirements or hidden fees.

  • No handling fees
  • No fuel surcharges
  • No additional residential delivery fees
  • No restocking fees for shipping-related issues

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your package. You may also log into your account on huntershop.vip to view your order status.

7. Shipping Address

Please ensure that your shipping address is accurate and complete before completing your purchase. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If an order is returned to us due to an incorrect address, you will be responsible for any re-shipping costs.

To update your shipping address after an order has been placed, please contact us immediately at info@huntershop.vip. Once an order has been processed for shipping, we may not be able to modify the shipping address.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at info@huntershop.vip within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, where appropriate, issue a replacement or refund in accordance with our Return & Refund Policy.

9. Holidays & Delays

During peak holiday seasons or unexpected events (e.g., severe weather, carrier strikes, natural disasters), delivery may take longer than the estimated timeframe. We will communicate any known delays via email where possible. We appreciate your patience and understanding.

10. Business Days

For purposes of this Shipping Policy, business days are Monday through Friday, 9:00 AM to 6:00 PM Eastern Time (ET), excluding the following US federal holidays:

  • New Year‘s Day (January 1)
  • Martin Luther King Jr. Day
  • Presidents‘ Day
  • Memorial Day
  • Juneteenth (June 19)
  • Independence Day (July 4)
  • Labor Day
  • Thanksgiving Day
  • Christmas Day (December 25)